Privacy policy

Privacy Policy

Last Updated and Effective: August 29, 2024

Forage Folk LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website foragefolk.com, purchase our products, contact customer service, engage with us on social media, participate in our events, or otherwise interact with us.

Information We Collect

1. Personal Information:
   When you register on our website, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, and payment details.

2. Non-Personal Information:
   We may also collect non-personal information automatically, such as your browser type, operating system, and IP address.

How We Use Your Information

• To process transactions and deliver the products you have purchased.
• To improve our website, products, and customer service.
• To communicate with you about your order or other products and services you might be interested in.
• To screen orders for potential fraud and ensure safe transactions.
• To analyze customer interactions with our website through tools like Google Analytics.

How We Share Your Information

• Service Providers:
  We may share your personal information with service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processing companies). These parties are obligated to keep your information confidential and secure.

• Legal Compliance and Protection:
  We may disclose your information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

• Analytics and Advertising:
  We use third-party services like Google Analytics to understand how visitors use our site and to provide targeted advertising. [Please specify if other third-party services are used for analytics or advertising.]

Data Security

We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. [Please specify the retention periods for different types of data, if available.]

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer that help us recognize your browser and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

We also use cookies and similar technologies for advertising purposes, including targeted ads. You can opt out of targeted advertising by following the instructions provided in the section below.

Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can learn more about targeted advertising and opt-out of it through the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For more information, visit the Digital Advertising Alliance’s opt-out portal at  http://optout.aboutads.info.

Third-Party Links

Our website may include links to third-party websites. These sites have separate and independent privacy policies. We are not responsible for the content or privacy practices of these third-party sites.

Text Marketing and Notifications

By providing your phone number during checkout or subscribing to our services, you consent to receive text notifications and marketing offers from us. You can opt out of receiving these messages at any time by replying "STOP" to any message you receive from us. [Please confirm if this covers all text message scenarios.]

Do Not Track Signals

We do not respond to "Do Not Track" signals from your browser. For more information about "Do Not Track," visit AllAboutDNT.com.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from someone under 18, please contact us immediately.

Your Rights

• General Rights:
  You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications by following the unsubscribe instructions in any email or contacting us directly.

• European Residents:
  If you are a European resident, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, restrict processing, or request data portability. To exercise these rights, please contact us.

• California Residents:
  If you are a California resident, please refer to our Supplemental California Privacy Notice below for additional rights under the California Consumer Privacy Act (CCPA).

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@foragefolk.com.

Supplemental California Privacy Notice

This notice supplements our primary privacy policy and applies solely to California residents. 

This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:

The categories of sources from which We collect personal information and Our business and commercial purposes for using personal information are set forth above and in Our primary privacy policy.

Additional Privacy Rights for California Residents

Individual Rights under the CCPA.
The CCPA provides California residents with the right to request:

• Access to Personal Information, including obtaining access to or a copy of your personal information.

• Deletion of Personal Information

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact Us at info@foragefolk.com. We will process such requests in accordance with applicable laws.

"Sales" of Personal Information under the CCPA. For purposes of the CCPA, unless otherwise stated in Our primary privacy policy, We do not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.

Non-Discrimination. California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact Us at info@foragefolk.com

Verification. When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address or phone number associated with any personal information we have about you.